(Sorry, we do not offer diagnosis over the phone or online)
Based on our more than 30 years of experience, a lot of different symptoms can come from the same part, or different parts can show the same symptom. To make matters worse, even the same model number can use different parts inside! TVs are now made in China, Thailand, Malaysia, Indonesia, Korea, Mexico, etc., and each manufacturer uses their own parts. Please keep in mind that your TV is like a desktop computer with software, firmware, motherboard, power board, driver … and a big screen.. All the parts inside work together in a loop. If one part becomes faulty, the whole system may be affected or even shut down.
We are TV doctors. Obviously and logically, the doctors must check, test, and diagnose the patients directly before telling them what is wrong. And of course, you need a solid and reliable diagnosis to make a serious decision, not a guess, maybe this, maybe that, or a wrong estimate.
On average, in 70% of cases, repair costs for TVs should fall between $80
and $300 (excluding TV screens, which can cost around 60% to 120% of the
TV's original price). The cost can vary depending on the brand name, size,
model number, the required parts' availability, the difficulty of the
repair, and the labor involved.
There are millions of TVs and electronic devices on the market, each with unique features, designs, problems, and parts. There is no average cost for parts; for example, power supply boards can cost as little as $40-$50 or as much as $100-$300 or more.
As a result, it is impossible to determine the exact issue and cost without first diagnosing the problem. That is why we need to inspect your TV and provide an estimate before proceeding with any repairs.
All the information below is provided to give you an idea of what the problem might be and where it might be located. Please use it at your own risk.
C-No power at all: It could be switching power supply board, power distributor, power controller, starter, main com board, power cord, protection boards, fuses, connectors ...etc
D- TV can not start, clicking continuously: power supply, starter, driver, computer board, capacitors, connectors, keyboard ...
E- Black, no picture, no sound, but has LED pilot light, hear clicks: It could be switching power supply board, power distributor, power controller, starter, sensor, scanner, buffers, computer board, display panel, lamp, lamp driver, back-light, connectors, wiring …etc…
F-No picture but sound OK: video power supply, video processor, scanner, back-light board, back-light power, back-light controller, backlight panel, inverter, buffers, computer board, display panel…etc…
G- Sound distorted: audio amp, speakers, computer board …etc…
H- Intermittent problem: It could be connectors, wiring, internal over heat, over current, over voltage, protection sensors or firmware…etc… in one of the boards inside of your TV.
I- How to make sure if the problem is your TV, not cable signal provider? Before call us, you should connect directly (without going through amplifier, receiver) any DVD player, game console ... to your TV and playing some movie, game... to double check if the problem is still there.
In-Shop Diagnostic and House-call fee:
These fees must be paid in advance for technicians to work on your devices and find out which parts are defective and how much those parts cost, (not for fixing the problem) The in-shop diagnosis fee is non-refundable but deductible from the cost of any necessary repairs. After a few business days, we will call you with an estimate and you can then make your decision
1- House call service fee: The diagnostic fee and house call fee must be paid in advance, which may vary depending on your location and TV size. Please note that in-home services are generally more expensive than bringing your device to our shop, and house call services may not be available in certain areas.
2- In-Shop Diagnostic fee:
TVs from 20" to 49” = $40 +gst
TVs from 50 - 59” = $50 +gst
TVs from 60”- 69” = $60 +gst
TVs from 70" - 75" = $70 +gst
Video-Audio equipment = $80+gst
Vintage, CRT TVs, Projector = $80 +gst
Professional, commercial = $100 +gst
There will be an extra charge of $30 added if your device has been opened, tampered with (it is NOT in original condition) . Insurance reports also extra charge = $70.
Sorry, we DO NOT fix damaged screen TVs, ... due to expensive parts or not available.